Terms and Conditions

Last Updated: August 9, 2025

1. Acceptance of Terms

By accessing or using the Valla Travels website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

2. Services Overview

Valla Travels provides travel-related services including but not limited to:

• Cab and taxi bookings
• Tour packages
• Hotel reservations
• Transportation services
• Travel consultation

3. Booking and Reservations

3.1 Booking Process

All bookings are subject to availability and the specific terms and conditions of the service provider. By making a booking, you represent and warrant that you are at least 18 years of age and have the legal authority to enter into this agreement.

3.2 Payment Terms

• Full payment may be required at the time of booking unless otherwise specified.
• We accept various payment methods including credit/debit cards, net banking, and other electronic payment methods.
• All prices are in Indian Rupees (INR) unless otherwise stated and are subject to change without notice.
• Additional charges such as tolls, parking, and waiting time may apply and will be communicated to you in advance.

3.3 Cancellation and Refund Policy

• Cancellation policies vary by service type and provider.
• Refunds, if applicable, will be processed within 7-14 business days.
• No-shows will be charged the full amount of the booking.
• Refunds will be issued to the original method of payment.

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate, current, and complete information during the booking process and to update such information to keep it accurate, current, and complete.

4.2 Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose or in violation of any applicable laws.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Interfere with or disrupt the operation of our services.
• Engage in any form of harassment, abuse, or harm to our staff, drivers, or other customers.
• Damage or deface any vehicle or property.
• Consume alcohol, smoke, or use illegal substances in our vehicles.

5. Limitation of Liability

To the maximum extent permitted by law, Valla Travels shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use our services.
• Any conduct or content of any third party on our services.
• Any content obtained from our services.
• Unauthorized access, use, or alteration of your transmissions or content.

6. Intellectual Property

All content included on our website, including text, graphics, logos, images, and software, is the property of Valla Travels or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or in any way exploit any of the content without our prior written permission.

7. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Erode, Tamil Nadu, India.

11. Contact Information

If you have any questions about these Terms, please contact us:

• By email: vallatravels33@gmail.com
• By phone: +91 90877 71225
• By visiting our contact page: Contact Us

These Terms and Conditions were last updated on August 9, 2025.